I'm a product design leader

With over 10 years of experience in human-centered design, I build products to create delightful user experiences. I obsess over user problems in order to find solutions that bring the highest value to businesses.

What I do

I work with cross-functional teams to deliver products from zero-to-one. I partner with stakeholders to gather product requirements, collaborate with engineering teams to plan sprints and refine user stories, and support design teams by removing blockers to optimize the design process.


Requirements gathering, research, user journeys, wireframing, prototyping


Figma, HTML/CSS, Dreamweaver, Photoshop, Illustrator, InDesign, Jira, Miro


Stakeholder feedback, engineering refinement, sprint planning, design reviews


Servant-leadership, user advocacy, mentorship, coaching, career development

See my work


Jun 2023 – Mar 2024
Jun 2023 – Present

Senior Manager, UX Design  /  Innovation Refunds

Led end-to-end product design process, leveraging human-centered methodologies to optimize customer experiences, reduce user pain points, and increase conversion times.

Delivered zero-to-one product MVP for user dashboard, integrating third-party tax monitoring software, 2FA, and lending services for over 8,000 customers.

Managed a team of UX designers, interaction designers, and technical writers, providing mentorship and fostering team culture.

Partnered with cross-functional team leads to plan and prioritize business targets and ensure on-time shipment of products.

Successfully implemented Agile framework within product department, conducting sprint planning sessions, daily stand-ups, design reviews, and retrospectives to foster greater team collaboration.

Sep 2022 – Jun 2023
Sep 2022 – Jun 2023

Senior UX Designer  /  Innovation Refunds

Automated tax credit application process by enabling customers to easily connect third- party payroll software, servicing over 20 industry-leading providers.

Developed and deployed design system for suite of branded products.

Designed POC for new and disruptive fintech products, conducting user interviews, developing user personas, and designing hi-fi prototypes for stakeholder feedback.

Mar 2021 – Sep 2022
Mar 2021 – Sep 2022

Senior Manager, Design & Brand  /  Metagenics

Designed mobile-first B2B2C ecommerce platform enabling practitioners to make nutritional recommendations with a focus on greater patient adherence and outcomes.

Led a multidisciplinary team of UX designers, package designers, and digital marketers.

Successfully led an effort to digitize our company brand book, allowing global commercial departments to more efficiently share resources and maintain brand consistency.

Functioned as Product Owner to a cross-functional commercial team to drive initiatives aimed at testing new e-commerce product enhancements.

Apr 2016 – Mar 2021
Apr 2016 – Mar 2021

Manager, Digital Products  /  Metagenics

Led a team of designers focused on enhancing e-commerce experiences to drive patient adherence and improve protocol outcomes.

Increased e-commerce subscription sales by 200% by redesigning product pages, based on heuristics and industry-standards.

Was instrumental to a company-wide, Agile transformation to refocus commercial teams into Spotify-model framework.

May 2013 - Oct 2015
May 2013 - Oct 2015

UI/UX Designer  /  Metagenics

Responsible for all deliverables in the product design process (wire-frames, mock-ups, documentation) aimed at improving our practitioner-to-patient e-commerce experience.

Provided direction to off-site software engineering teams to develop e-commerce feature enhancements.

Mar 2010 - May 2013
Mar, 2010 - May, 2013

Web Designer  /  Distribution13

Feb 2009 - Mar 2011
Feb, 2009 - Mar, 2011

Interactive Designer  /  SoftVu, LL

Feb 2007 - Mar 2008
Feb, 2007 - Mar, 2008

Graphic Designer  /  Sounden Studios

2002 - 2006
2002 - 2006

University of San Diego

Degree: Bachelor of Fine Arts

Concentrations: Visual Communications, Painting